PRIVACY POLICY
Effective Date: July 31, 2026
Last Updated: July 31, 2026
MobileServices ("Company," "we," "us," or "our") operates the MobileServices platform available at mobileservices.app. This Privacy Policy explains how we collect, use, disclose, and protect your information.
1. INFORMATION WE COLLECT
We collect information you provide directly to us, including:
- Name, email address, and phone number when you create an account or book a service
- Business information when you register as a service provider
- Payment information processed securely through Stripe
- Vehicle information and photos uploaded by service providers
- Communications with us via email, SMS, or through the platform
We also collect information automatically:
- Usage data and log files
- Device and browser information
- IP address and general location
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide, operate, and improve the MobileServices platform
- Process bookings and payments
- Send transactional and service-related SMS messages and emails
- Send appointment reminders, booking confirmations, and service updates
- Respond to your inquiries and provide customer support
- Comply with legal obligations
3. SMS / TEXT MESSAGE COMMUNICATIONS
By providing your mobile phone number and consenting to receive SMS messages, you agree to receive text messages from MobileServices and service providers on our platform.
Message Types: Appointment confirmations, booking reminders, service updates, and account notifications.
Message Frequency: Message frequency varies. You may receive up to 5 messages per month depending on your account activity and bookings.
Message and data rates may apply. Check with your mobile carrier for details.
Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message you receive. After opting out, you will receive one final confirmation message.
Help: Reply HELP to any message for assistance, or contact us at
[email protected].
Mobile Number Non-Sharing Policy: We do not sell, rent, trade, or share your mobile phone number with third parties for their marketing or promotional purposes. Your mobile number is used solely to deliver the services and communications described in this policy.
4. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share information with:
- Service providers who help us operate the platform (hosting, payment processing, SMS delivery)
- Service providers on our platform only to the extent necessary to complete your booking
- Law enforcement or legal authorities when required by law
- Successors in the event of a merger, acquisition, or sale of assets
5. DATA RETENTION
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting
[email protected].
6. SECURITY
We implement industry-standard security measures to protect your information, including encryption in transit and at rest. No method of transmission over the internet is 100% secure.
7. CHILDREN'S PRIVACY
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
8. YOUR RIGHTS
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of certain data uses
To exercise these rights, contact us at
[email protected].
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date.
10. CONTACT US
MobileServices
[email protected]
mobileservices.app